1 Job in Berkeley, CA
Prime Roots is Hiring an Account Manager (FT) Near Berkeley, CA
About Us Prime Roots is on a mission to provide a better cut of meat for every type of eater. Prime Roots is able to replicate the taste and texture of meat without any of the environmental costs of animal proteins. Prime Roots is focused on the deli counter bringing plant-based deli classics to the masses. The work of the team has been featured in the Wall Street Journal, New York Times, Fast Company, and Food & Wine. Prime Roots is headquartered in Berkeley, CA, and backed by the same investors as Blue Bottle Coffee and Sweetgreen.
Client Relationship Management
- Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional service.
- Serve as the main point of contact for clients, addressing inquiries, resolving issues, and managing expectations.
- Account Growth and Retention: Identify opportunities for account growth and revenue expansion within the existing client base. Develop and execute strategies to retain increase product portfolio with partners, maximizing their engagement with Prime Roots.
In-Store Execution
- Responsible for managing in-store execution across channels and ensuring partner happiness and needs are met
- Responsible for all aspects of scheduling, coordinating, and occasionally working demos and samplings
- Responsible for all aspects of store checks and corrective action to ensure compliance with marketing and merchandising standards
- Manage internal and external field marketing resources
Sales Support and Cross Functional Collaborations & Project Management
- Work closely with the sales team to support new client onboarding, ensuring a smooth transition and successful integration of Prime Roots products.
- Provide clients with product information, training, and promotional materials as needed.
- Reponsible for all aspects of customer onboarding and success.
- Collaborate with internal teams, including sales, marketing, and product development, to align strategies and deliver comprehensive solutions to clients.
- Communicate client feedback and needs to relevant teams to drive continuous improvement.
Reporting and Analysis
- Prepare regular reports on client account performance, including sales metrics, client satisfaction, and any potential issues.
- Utilize data to identify trends, opportunities, and areas for improvement.
- Must be proficient in data analysis and able to use CRM, customer management platforms, and analytics tools
Customer Service
- This role will be responsible for all aspects of customer and consumer service being the main interface for all incoming requests and needs.
- Responsibile for triaging and responding to all inquiries across all mediums including online and offline requests
Territory Development & Marketing Support
- Collaborate with marketing to maximize efforts to boost traffic in store within our regions (identifying key events and partnerships)
- Getting content and in-store exeuction for all marketing needs
- Market expansion and market launch support
Avoid targeting specific demographics e.g. gender, nationality and age
- Proven experience in account management or a client-facing role, preferably in the food industry.
- Excellent communication and interpersonal skills.
- Someone who loves sales and marketing and being a part of cross functional teams
- Extremely organized online and offline to manage many moving parts and customers across different channels
- Strong problem-solving and strategic thinking abilities.
- Ability to work collaboratively in a fast-paced environment.
- Passion for sustainability and promoting plant-based food solutions.
- Must have experience using Microsoft Excel and Microsoft Powerpoint
- Excited to travel and be on the ground with customers on a day to day basis
- Able to be strategic and executional with experience managing internal and external resources
- Opportunity to work in a fast-growing innovative food startup.
- Competitive compensation and equity.
- Excellent growth and advancement opportunities.
- Collaborative working environment
- Medical, Dental, Vision Insurance.
- FSA, HSA, and Commuter Benefits Accounts.
- 401k.
Job Summary
Full Time
$97k-132k (estimate)
12/22/2023
05/14/2024
primeroots.com
Berkeley, IL
<25
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The job skills required for Account Manager (FT) include Account Management, CRM, Problem Solving, Customer Success, Analysis, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager (FT) positions, which can be used as a reference in future career path planning. As an Account Manager (FT), it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager (FT). You can explore the career advancement for an Account Manager (FT) below and select your interested title to get hiring information.
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